PRIVACY POLICY
WE VALUE YOUR PRIVACY
Last updated: September 23, 2026
Momentum Medspa respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, book an appointment, receive services, purchase products, or communicate with us by phone, email, SMS/text message, social media, or other channels.
Information we COLLECT:
We may collect personal information including:
• Name
• Phone number
• Email address
• Mailing address
• Date of birth
• Appointment and treatment information
• Medical or health information relevant to services we provide
• Product and purchase history
• Payment and transaction information
• Communications you send to us
• Marketing and communication preferences
• Information submitted through our website, booking system, forms, or social media
We only collect information that is reasonably necessary for our business, treatment, administrative, communication, and legal purposes.
Information we USE:
We may use your personal information to:
- Schedule and manage appointments
- Provide consultations, treatments, and services
- Maintain appropriate client and treatment records
- Communicate with you about appointments, treatment instructions, products, and services
- Respond to questions and inquiries
- Process payments and purchases
- Provide customer service
- Send promotional emails or text messages where permitted
- Inform you about promotions, events, new services, or other Momentum Medspa updates
- Improve our services and client experience
- Maintain the security and operation of our website and business
- Meet applicable legal, regulatory, and professional requirements
EMAIL & SMS/TEXT COMMUNICATIONS:
If you provide us with your email address or mobile phone number, we may use it to communicate with you regarding appointments, inquiries, services, products, promotions, events, and other relevant updates where permitted by law.
Marketing communications are subject to applicable Canadian electronic messaging requirements.
You may unsubscribe from promotional emails using the unsubscribe link provided in the email.
You may opt out of promotional SMS/text messages by replying STOP to a text message or by contacting us directly.
Opting out of promotional communications does not necessarily prevent us from contacting you about an existing appointment, transaction, treatment, or other service-related matter where communication is appropriate.
CONSENT:
By providing personal information to Momentum Medspa, you consent to its collection, use, and disclosure for the purposes described at the time the information is collected and as otherwise permitted or required by law.
Where additional consent is required for a particular use, we will request it as appropriate.
You may withdraw consent to certain uses of your personal information, subject to legal, regulatory, contractual, or treatment-related requirements.
HOW WE SHARE INFORMATION:
Momentum Medspa does not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business, including providers that assist us with:
- Appointment scheduling and client management
- Website hosting
- Email and SMS communications
- Payment processing
- Information technology and data storage
- Marketing and analytics
- Professional or regulatory obligations
These organizations may only receive information necessary to perform the services they provide to us.
We may also disclose personal information where required or permitted by law.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
PROTECTING YOUR INFORMATION:
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
No electronic system or method of transmitting information over the internet can be guaranteed to be completely secure.
Retention of personal information:
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable business, legal, regulatory, professional, and record-keeping requirements.
ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION:
You may contact Momentum Medspa to request access to personal information we hold about you or to request that inaccurate information be corrected, subject to applicable legal exceptions. Canadian privacy principles generally provide individuals with rights to request access to and correction of personal information held about them.
COOKIES & WEBSITE INFORMATION:
Our website may use cookies and similar technologies to help operate the website, understand website usage, improve performance, and support marketing or analytics. You may be able to control certain cookies through your browser settings.
Third-party websites & services:
Our website may contain links to third-party websites or use third-party services.
Momentum Medspa is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.
CHANGES TO THIS PRIVACY POLICY:
Momentum Medspa may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.
The most recent version will be posted on this page with the updated date.
CONTACT US:
If you have questions about this Privacy Policy, how your personal information is handled, or would like to request access or correction, please contact:
Momentum Medspa
Vaughan, Ontario, Canada
Phone: 647-622-0850
Email: momentummedspa@gmail.com
Website: www.momentummedspa.com